Booking Policy

  • ALL bookings shall be paid in full at the time of reservation. For cancellations please see our Terms & Conditions.
  • DISABLED (including mobility, hearing and visual impairment) facility is self-contained with ‘fridge, TV, toaster, tea & coffee, continental breakfast.
  • DISABLED bookings to be made by telephone only.
  • GROUPS of 5 people or more must be booked by telephone, A group leader will be nominated for all group bookings and that group leader will be responsible for all pre-payments, including damage deposit.
  • All guests must have suitable ID such as passport, photo driving license or chip and pin card for payment. No ID, no stay -that’s how it has to be.
  • NO HEN or STAG parties – NO EXCEPTIONS Surreptitious bookings will be cancelled.
  • The Greenman is your home-from-home and we want you to enjoy it as much as we do – so we absolutely reserve the right to refuse bookings from anyone who might not care for The Greenman as much as we do. And you will be asked to leave if your behavior spoils the enjoyment of others or might cause damage or offence.
  • PLEASE DO: Bring your own towels (complimentary towels supplied for B&B guests only). Bring your own toiletries too unless you are a B&B guest. Also please bring a small padlock to secure your locker.
  • PLEASE ALSO: Don’t come into the building with muddy clothes and boots – there are plenty of washing off, boot cleaning and changing facilities so please use them.
  • PLEASE note that The Greenman is an old building and should be treated with care. Please observe all the information signs in rooms and especially bathrooms and toilets.
Used this super Chepstow Backpackers on nights of 15 - 16 Sep 17. Excellent cleanliness; comfortable beds, very friendly staff and proprietors and superb value for money. Absolutely ideal for the BOBA reunion I attended with 3 others from my intake (group). Will definitely use the facility again next time I attend. RBS

<strong>Room Tip</strong>: Book early but if late still give them a ring as they are very accommodating.

- rodsiggs